Trust and Safety

2021 Q3 Creator Policy Update

2021 Q3 Creator Policy Update

Patreon

The next round of CPEP is upon us, and we are excited for your input on this quarter’s proposed policy updates.

Naked or not naked? — Patreon’s approach to nudity and adult content

Naked or not naked? — Patreon’s approach to nudity and adult content

Patreon

Our mission is to give creators the freedom to make whatever they want, however they want – adult creators included. In order to empower this creativity while fostering a safe and welcoming environment for our community, we have to limit certain content that’s publicly available (meaning visible to non-patrons) on creator pages.  What do we […]

Announcing Our New Creator Policy Engagement Program

Announcing Our New Creator Policy Engagement Program

Patreon

We’re excited to announce a new Creator Policy Engagement Program to ensure Patreon’s policies are clear, easy to understand, and developed with transparency and inclusivity.

An Update to Patreon’s Policies on COVID-19-Related Medical Misinformation

An Update to Patreon’s Policies on COVID-19-Related Medical Misinformation

Patreon

Patreon is updating its community guidelines to address content spreading misinformation on COVID-19.

Red Flags and How to Spot Them

Red Flags and How to Spot Them

Patreon

Spotting a fraudulent pledge from a patron isn't easy. If you have suspicions about a pledge you received, here are some warning signs to keep in mind.

How Do I Handle a Problematic Patron?

How Do I Handle a Problematic Patron?

Patreon

Patreon is a place where you can have a more direct connection with your biggest fans. But what happens if a relationship between you and a patron becomes toxic? To learn more about what to do in this difficult situation, read on.

8 Tips on Keeping Your Patrons’ Data Safe and Sound

8 Tips on Keeping Your Patrons’ Data Safe and Sound

Weston Dombroski

We know your patrons are here because of you, not us — that's why creators on Patreon have full control of their patrons data. To learn what that means for you, and to get tips on how to manage that data safely, read on.

5 Password Hygiene Tips to Help Keep Your Patreon Account Safe

5 Password Hygiene Tips to Help Keep Your Patreon Account Safe

Maritza Dominguez

Yes, it's easy to use the same password over and over again. But is it a good idea? To learn more about gauging the health of your Patreon password (and the safety of your account), read on.

What Happens When Patreon Receives a Request for Information on a Creator (or Patron)?

What Happens When Patreon Receives a Request for Information on a Creator (or Patron)?

Patreon

Patreon has strict privacy policies in place to keep your data safe and secure. But what happens if someone requests information about you or your patrons? Read on to find out.

How Patreon moderates content

How Patreon moderates content

Patreon

Our Trust and Safety team works hard to keep Patreon safe for creators and patrons. Read on to get an in-depth look at how our team moderates content on Patreon.

How the Patreon Fraud Prevention team keeps creators safe from credit card fraud

How the Patreon Fraud Prevention team keeps creators safe from credit card fraud

Patreon

Patreon's Fraud Prevention team works hard to protect creators and patrons from credit card fraud. To learn more about what they do to keep you safe, read on.

Everything you need to know about chargebacks (and what you can do to help us respond to them)

Everything you need to know about chargebacks (and what you can do to help us respond to them)

Patreon

Did you know that Patreon deals with chargebacks so that you don't have to? To learn more about chargebacks, and what you can do to help Patreon respond to them, read on.

Patreon’s stance on raffles, lotteries and giveaways

Patreon’s stance on raffles, lotteries and giveaways

Patreon

Want to know why Patreon doesn't allow games of chance, like raffles and giveaways, to be used as benefits? Read on to find out.

What’s Patreon’s policy regarding online piracy?

What’s Patreon’s policy regarding online piracy?

Weston Dombroski

Want to learn more about what's Patreon's policy regarding online piracy?? Read on.

Why TOTP is better than SMS for two-factor authentication

Why TOTP is better than SMS for two-factor authentication

Patreon

Patreon now supports both SMS and TOTP two-factor authentication for our creator and patron accounts. Learn more from our experts.

Patreon’s Strong Stance Against Doxing

Patreon’s Strong Stance Against Doxing

Patreon

Here at Patreon, it’s our responsibility to create a platform that’s safe for creators and their communities, which is why we take a strong stance against doxing. Read on for details.

How does Patreon create content policies?

How does Patreon create content policies?

Patreon

Content policy creation is nuanced, no one knows this better than our Trust and Safety team. Read on to find out how the team proactively fights bias while writing creator-first policies.

A Fair DMCA Policy for Creators

A Fair DMCA Policy for Creators

Colin Sullivan

Everything at Patreon is built to be creator-first, including our legal policies. Our in-house counsel explains how our DMCA policy aims to be one of the fairest and most transparent available.

Make Art, not Art13

Make Art, not Art13

Weston Dombroski

Article 13 threatens creators’ ability to directly connect with fans and strengthens corporate rights holders at the expense of independent creators. Most importantly though, Article 13 does not acknowledge the very nature of creativity.

Patreon’s Trust and Safety Initiatives

Patreon’s Trust and Safety Initiatives

Jacqueline Hart

Trust and Safety are a vital part of Patreon's initiatives. We'd like to share some our Trust and Safety process, from policy creation, to decision making, to communication with creators, and more.